Guest Reviews

Everyone from Ryan to the maid to the security staff was very, very friendly and ever so helpful. We could not have had a better experience and really liked everyone who worked at Island House. Special thanks for helping with the wifi and helping us to arrange a visit to the orphanage so we could make a donation.

We had a great stay! Everyone in our group of five loved the house and our vacation. We would definitely come back!

Everyone was great, especially Ryan.

Unbelievable, that pretty much explains our vacation at the Gecko Loco house and our week in Roatan. Thanks so much to Penny, Mark for sharing their beautiful home with us and to Ryan for smoothly setting up our trip, car and fun things to do. Iits truly a week we will never forget !. Amazing home with incredible views of the ocean and untouched landscape, the birds chirping every morning was so nice and the hammocks were especially comfy and relaxing from fun days at West Bay Beach. The sunrises were spectacular each morning and the sea breeze was just perfect while sipping rum punch on the deck. Cant wait to stay at the Gecko again soon !

We traveled to Roatan to celebrate a couple of March birthdays. Having 12 in our party the property handled us all comfortably. Plenty of space for group activities and the ability to have separation. We didn't miss any of our creature confort from home. Having a baby Spider monkey next door just added to our enjoyment. The Sunset House truly has one of the nicest sunset views anywhere. Having Yoni on the premises made this trip an unforgettable pleasure. He was always looking out for us, making sure we weren't burdened by unwanted visitors. We couldn't have been happier.

Very friendly staff

Great place, great location

Very Helpful but not intrusive.

We were very lucky that one of our group was a gourmet cook who made very good use of the kitchen and we enjoyed the privacy of the location.

Brad, Ruth, Ryan and Shanna are a great team to work with. Always there when you need something and they get right on any needs you may have. They are the reason we are repeat renters of their properties that they manage. We also would like to give a huge shout out to Ryan! What a great guy! He went above and beyond for us and we really appreciated him very much!

Casa Cascada is a beautiful home. It is a great property for families as it has everything. I could see our children and grandchildren really loving this place.

Absolutely wonderful property. Everything you could ever need. Super friendly and helpful neighbors too! Will definitely be coming back. Hard to say that when traveling with a group of ten people, but this exceeded every expectation!

Ryan, Brad and Ruth were great to work with. They answered the myriad of questions I had before and during my visit. They were quick to get back to me via email and phone. They even handled the park tickets for our visit to Gumbalinba Park. I would definitely look at Island House Rental Properties if I return to Roatan.

The Pelican House was great for our Spring Break trip. As it was around the point for West Bay, it provided a quiet refuge after spending the mornings diving and as a great base for other activities. Since it is not in West Bay, a car is really needed for traveling the island, but the ones for rent at airport were new and reasonably priced. It was nice to have such nice appliances and laundry facilities so we were able to go home with mostly clean cloths. The home is in a quiet location with a beautiful view of the ocean and when it is less hazy my you can see the mainland.,

Everything was perfect

Loved it and hope to return again

Our primary interaction on the island was with Ryan and he was wonderful. He helped to make meal reservations for us, arranged a chef to cook for us our first night on the island, booked yoga at the house and massages for us. Everyone we interacted with was very friendly, helpful and professional. Excellent service!

The property was very nice and perfect for our family of 8 (+baby). We spent most of our time in the pool, as the private beach next door is rocky and shallow and West Bay Beach was crowded with cruise ship guests. In my opinion, the only thing needed to make this house the perfect destination was a better beachfront option. It was still amazing to lay in the pool and look at the water, watch the divers and cruise ships go by and enjoy the scenery. And the family did discover some amazing snorkling near the private beach that made the trip for some! The house itself is very nice, plenty of space for lounging and gathering. The kitchen was well stocked and the groceries were affordable so we were able to prepare some meals and snacks at home. It wasn't obvious to us from other reviews that we needed to rent a car but we decided to because of having a baby in our group. We were very glad we did - that hill was a beast and not something we would have wanted to walk regularly. Our meals during our stay were great. We used Chef Blackie our first night and her food was delicious. Ryan made reservations for us as Vintage Pearl one night, we brought home pizza from Pizzarama one night and also ate at the restaurant at Las Rocas one night. All meals were good and the view at Las Rocas can't be beat. We also tried Kismet, just next door to the house, and didn't enjoy that meal. Overall, it was a terrific trip for our family and we would recommend this house to anyone visiting Roatan. Thank you all for your hospitality!

Great staff.

We really enjoyed the stay at Sunset House. No complaints. Thank you.

Very easy to work with, very accommodating. Friendly great experience.

Stayed in the two bedroom Satori house. Had a wonderful vacation can't wait to come back.

Very accommodating and helpful.

Very clean and pretty.

Stayed here in Feb for a week with our family of five, plus our new grandson and our aunt. This was a great villa on the nicest beach in Roatan, Our only problem was we had not great weather , which was course not the villas fault. Island House Vacation Rentals were great to work with and treated us first class. The condo has 3 bedrooms and 3 bathrooms and a fully equipped kitchen. It has a gorgeous patio with seating for 6 that has an incredible view of gorgeous West Bay beach.

the Island House Vacation Rental team has always been most friendly and helpful,. Whenever we needed something or assistance they were always there to help out.

We had another enjoyable 3 week vacation at Upper Barefoot Dream in West Bay Village and look forward to 4 weeks in the Village next year.

All staff was very friendly and helpful.

Casa Martin is a fabulous vacation spot. Convenient to shopping, bars and restaurants. The house has everything you need.

Everyone was very friendly and very helpful. Any concern we had was dealt with promptly.

The Monkey La La Studio met our expectations and needs perfectly for our 25th Anniversary trip. The pictures and descriptions of the property are realistic and accurate. I appreciated this as we didn't receive any surprises. I loved the village atmosphere and location to the beach and surf. I have two concerns. #1 would be the daily construction on a neighboring home. Why did it have to be done during the busy season? It wasn't a deal breaker and we were always up and about by 8AM so it didn't affect our sleep. Just curious at the timing. #2 would be the cats. I could smell cat urine around our studio and yes, I got woke up most nights when they were fighting outdoors. I wish there would be a way to eliminate this problem! Otherwise, we had a wonderful stay and I sure hope to bring my family with me next time and stay in one of the bigger homes in the village. Thanks for all you do and did to make our stay a pleasant one. I did post a review on tripadvisor under west bay village if you'd like more feedback or comments. Thanks!! Jill RESPONSE: Thank you for your honest review, Jill. The new homeowners chose low season to work on their home (which we do not manage). Unfortunately, the work went on a LOT longer than anybody anticipated and our office was told continually that the work was near completion. Had we known we would have notified our incoming guests. We apologize sincerely and wish we had had more control over the situation. In regards to the cats, this is something we are working on with a local animal shelter. They have been attempting to control the population and are looking to take a stronger approach due to comments from our guests. We appreciate you had a nice time despite these intrusions and look forward to having you back! Island House Vacation Rentals

We have chosen Island House vacation rentals 3 times when travelling to Roatan. They are honest and reliable and go out of there way to make things go smoothly. Cannot say enough positive things regarding staff and property.

we loved our stay at this property. Our single complaint was with the wifi service. This is an expensive condo and in the year 2016 wifi is available at just about any location. Think more effort could be put into having it available for guest. Some of the people with us felt it would have been nice to have a television available as rain is often . RESPONSE: Thank you for your review, Anne. While this home offers a free basic internet package to guests, it is a pay-per-use system and the owner cannot provide unlimited usage. We do our best to accommodate our guests and we were happy to comp all of your internet usage. The owner is looking into TV service per your comments, thank you. We look forward to seeing you and the gang next year! Island House Vacation Rentals

Great communication with the host and I can't recommend this place enough. You're steps away from the beach and the view from the deck is absolutely stunning (see picture!). My wife and I would love to purchase a place like this one day! ;)

Stayed in this lovely beachfront condo for 2 weeks. Very spacious and well maintained. Housekeeping arrived promptly twice during our stay. Lots of bedding, towels and lovely kitchen. Grounds were well maintained and gardener always around keeping property clean and litter free. Round the clock security who did an excellent job keeping beach peddlers and sunbathers away from the property. Always around but never intrusive. Beach was perfect for swimming and a short walk to reef for snorkeling. Our only complaint would be that we had to pay for wifi and it was constanty running out even though it was only used to check our emails. Also a tv would be quite an addition as it seems to be a lot of rainy days and without tv or wifi you can feel very cut off from the world. Enjoyed the neighbours and the beautiful ocean at our front door. Everything worked well, AC, appliances .

Easy to contact using cell phone for texting and calling.

Stayed on the upper level of house 2. Worked great because we had lots of rain and winds. The house in front on the beach caught all the weather protecting our porch from much of the weather.