Roatan Guest Services

Pre-stock your Vacation Rental

Pre-stock your beautiful Island House Vacation Rental with all your favourite vacation essentials... Without the headache! Island House has partnered with Roatan Concierge, the Premium Shopping and Delivery Service to pre-stock your Roatan vacation rental. All you need to do is email your list, however long or short to our Island House Guest Services: [email protected] Alternatively, when you book an Island House Vacation Rental you will receive an email from our guest services specialist, Jannel, you can simply reply to that email with a list of items. Don`t have a list ready ahead of time? No problem, just let us know you are interested and Roatan Concierge will make sure to save your date. For a small fee of $30, you can have your villa, condo or house perfectly vacation ready. With Roatan Concierge everything is taken care of, even if you forgot something on your list, or have a craving for some local Roatan items, they are just a WhatsApp or Facebook message away. Not only will they pre-stock your rental, they can make sure you have everything you need during the rest of your stay. Roatan Concierge takes the health and safety of you and your loved ones very seriously. In this time of COVID-19 they ensure the use of all bio-security measures to limit any exposure. In addition, your rental will be sanitized once again, following the delivery of your groceries, by the Island House housekeeping team.

Grocery and Restaurant Delivery

We recommend our guests stop at Eldon`s Groceries in Coxen Hole (near the airport) for a quick shop before coming up to West Bay. Their prices are fair and the store offers nearly everything including fruits and vegetables, US deli and dairy products, and beer/wine/alcohol. Looking for something special to throw on the grill? Roatan Provisions has been around for years and provides delivery of US meats, local seafood and a few Honduran Products. They can deliver these items prior to your arrival so they are in your home when you arrive. Click Roatan Provisions to visit their website. Roatan Eats is a new company (2019) and offers delivery for a few local restaurants. Click Roatan Eats to visit their website.
Chef Blackie`s Home Cooking

Chef Blackie`s Home Cooking

Have Blackie come into your kitchen and cook up an amazing traditional island meal. She has been preparing traditional island cuisine for over 16 years. The choices include fresh lobster, coconut shrimp & key lime pie among others. Blackie is happy to prepare and cook your fresh catch after a days fishing. We recommend you book her early on in your vacation, as we are sure you`ll want her back to cook again!

Transportation

Marty Wood and his team of drivers have been part of the Island House family for many years. He takes care of all our guests transportation needs from airport transfers, to grocery shopping, nights out or Island Tours.

Housekeeping Service

Many of our Island House vacation rentals of 7 nights or more include a complimentary mid-week housekeeping visit. We are happy to arrange more visits, including daily visits if you wish. Please contact us for further details and pricing.