Guest Reviews

The team was great to work with. Will definitely be back. REPLY: Thank you, we look forward to seeing you again!

Loved the Boat house owners suite. REPLY: Thank you!

Thank you you all are the best, friendly, very helpful with everything,

The house was beautiful, we had everything we needed, we will come back it was a Wonderful Vacation,thank you again. REPLY: Thank you, we look forward to seeing you the next time!

We were travelling with a young child who locked the bathroom and shut the door as he left. We called Island House and they arrived within 15 minutes and opened the door within 5 minutes. They were EXTREMELY friendly and kind! Also upon check-in, we were provided with several excellent ideas for dinner and beach spots on the island that we wouldn't have found on our own!

Annabel House itself is a beautiful home with everything you need to relax. We were travelling with 3 adults, 2 toddlers and a teenager. We each were able to find our own space in the house for privacy and relaxation. The hammocks on the wraparound porch are IDEAL for naps! I tried to read in the hammocks each day but the breeze cooled me and rocked me to sleep each time. The view from the deck and the sounds of the ocean are unmatched! REPLY: Thank you, we are happy you enjoyed Annabel and your stay with us!

Island House (guest services) took care of all of my needs; they were friendly and easy to work with, and everything went smoothly from beginning to end.

I spent three weeks at Annabel in January, 2018 its a comfortable and spacious island home, overlooking the sea, and a GREAT value compared to a hotel. Located in one of the best neighborhoods on Roatan, Annabel offers close-by shopping, diving, restaurants, beaches, and other activities. Youll definitely enjoy your time at Annabel! REPLY: Thank you for your great review, we hope to have you back with us soon.

This is my 5th time in West Bay, I recomend 100% Island House Vacation to have a great experience in Roatan. Beach is beutiful, houses are confortable and well kept, service and staff are great!!! The location is the best in Roatan!! We will come back every time we can!!! REPLY: It is always a pleasure to have you and your family stay with us. We look forward to the next time!

We love West Bay Village!! all houses have their charm!! this is our Happy Place in the World!!!

The house is beautiful, very spacious, ocean views are amazing! location is a little far from the town, but close to Infinity Bay.

Very friendly. I tried to figure most things out by myself, but when I finally had to call for assistance, I realized I should have called earlier- they were so very warm and helpful.

I love this place and would stay here again. Only things I would point out are regarding outside maintenance of grounds, there is some litter at the driveway entrance that is not a nice welcome- also, the hammocks on the beach need to be replaced. I believe they are noted in the property description so regardless of whose they are they ought to be functional and they arent. REPLY: Thank you for your observations. We've talked to the caretaker about the garbage and hope to have new hammocks very soon. We hope to have you back!

Friendly and effective house manager.

The property and its surrounding over exceeded my expectation. We had a great stay at the Bonito house beach, spacious, and clean house and well managed by friendly Tammy. Located between West End and West bay, its a nice walk to either place. It was rather difficult to found the place, but without a physical address, our taxi driver managed to found this little gem by the water. I definetly recommand it. REPLY: Thank you for your kind review, we hope to have you back!

Fantastic, Shanna was great, knowledgeable & quick replies.

200 feet from the water, two doors down from the Clearwater Dive Shop and halfway between West Bay and West End. This little gem is where you want to be for a quiet getaway, good diving and easy access to the nightlife and restaurants in both nearby communities!! We rented a little motorcycle to get around but also walked both ways up and down the beach to both communities. It was less than a 15 minute walk to West Bay and about 20 minutes to West End and there lots of stopping points along the way. We plan on staying here again!! REPLY: We're happy you enjoyed your stay and look forward to having you back. Thank you!

Spot on.

I loved everything about it. My room was pretty with great views of the ocean and tropical foliage. The air conditioning worked great. The kitchen was very usable and I fixed a lot of meals. I shopped at Eldon's. Be sure to find out where it is. Also, one night I went down to Beacher's Club on the West Bay beach and listened to Bryan James. Just Wonderful! Everyone was so friendly. Roatan is great, and "Annabel" is the best rental. (I travel a lot, so I should know.)

My wife and I thoroughly enjoyed our stay at the Tortuga House! Everyone we spoke/emailed with was vey helpful and very friendly from booking, to arranging transportation from the airport, check in to check out! Shanna was extremely helpful with local information and Fernando was very friendly and our local connection for activities/suggestions in lining up paddle boarding. The security guys were also super friendly and reassuring that we had a safe and relaxing stay!

We will definitely be back to stay with Island House because of the location in West Bay, close to the beach, and how incredibly helpful the entire staff was. We look forward to our next trip and thank you again for making it a very special vacation!!

you guys were great to us.. thank you

it was an awesome house and a great experience

Fernando, Julio and his maintenance staff, Rene and his staff, Sonia and her staff, Francisco, Myron, Lincoln, Carlos, Kerley and all the security staff, are friendly, efficient and knowledgeable. We really appreciate them all.

It would be perfect if standby generators were available

Everyone at Island Vacation Rentals was a dream to work with. They answered all of our questions, provided information about the island, and even set us up with a private chef which was a highlight of the vacation! Can't wait to to go back and will dream about Casa Martin for months to come!

Thank you for everything!

Everything from the moment we booked our trip online to when we got back on the plane to go home was excellent. This vacation exceeded all my expectations- The house was nicer than I expected (even though the pictures looked great), the beach was more beautiful than I expected, and the service that Island House provided was really phenomenal. Fernando took a lot of time to help us plan our trips, find restaurants and decide how to spend our time in Roatan. I really can't say enough how amazing he is, and how much he added to our trip being as wonderful as it was. I felt like his help allowed us to still go on adventures without the normal stress of planning in a place that you don't know. We already knew a day into our trip that we would be returning the following year and that we want to continue to rent from Island House, and especially Fernando. Lordes did an amazing job keeping the house clean and tidy as well. We LOVED everything about our trip and Island House was a big part of making it such a success.

The whole team of Island House are fantastic, from management, housekeepers, gardener's and security personnel. They truly make your vacation relaxing and enjoyable. Always there if you have any questions or need anything.

We wouldn't stay anywhere else on the Island, love West Bay Village. We have been coming back every year for the past 7 years. Truly an enjoyable experience. Love you guys!!!

Everyone was helpful and friendly.

Satori's was great, great location. REPLY: We're glad you enjoyed yourselves, it is always a pleasure having you back!

Fernando is the best. All staff was knowledgeable, professional and friendly.

Beautiful, clean, full gourmet kitchen, maintenance people friendly and respectful, professional, relaxing. I cannot say enough good things about Island House or Shalyamar! REPLY: Thank you very much for your great review, please come back and see us again!

The staff was amazing! They were extremely helpful!!! We can't express how helpful the security team was - THANK YOU

We had an amazing time. This was my second trip to Roatan. But the first for my mom and best friends. We all had a relaxing time and enjoyed every day to the fullest. The property was clean, well equipped with everything we needed. The only suggestion we had was maybe updating the shower fixtures and put a plug in the bathroom sink. Other than that - it was perfect! Thank you for such a wonderful experience. REPLY: Thank you, we are happy you all enjoyed yourselves. We also appreciate your suggestions and have passed them along to the owners.

We loved to stay at Casa Martin. The only claim is, that the beach sunbeds do not have mattress, they are very hard to lie on. REPLY: Thank you, we are happy you enjoyed yourselves. We've also passed along your suggestion to the owner and hope to have some chair cushions made soon.

We truly feel in love with all the people that make West bay Village so very special! Shanna was helpful and was always there to answer all our questions, making us feel welcome, and made sure we got to the airport on time. Milo was our security guard and he is truly a special person. He watched over us and especially my dad who can be a little clumsy at times and made sure we always had fresh water, a truly wonderful person. Our housekeeper did a few loads of laundry and the detergent was delightful smelling and the clothes came out beautifully. Everyone we encountered were a true gift! REPLY: Thank you so much for your kind words, we do feel blessed to have such a great staff!

West Bay Village is a true slice of heaven. The property was impeccably clean, beautifully decorated with stellar amenities. The bed sheets were so soft and the whole place was well thought out, leaving you wanting for nothing. From our porch we could see the gorgeous turquoise water and white sandy beach. The beach was kept spotless and raked daily. The property is located centrally to everything in West Bay so you can walk to everything and don't need a car. The snorkeling right off the beach is some of the best we have ever encountered. We had the best two week vacation of our lives and highly recommend it! We will be back for sure! REPLY: Thank you very much, we look forward to having you back!

Excellent service team.

Fantastic place to relax and enjoy the beach. REPLY: Thank you, it's always a pleasure to have you back!